Sofas FAQs
How do I choose the right sofa size?
Measure the room, usable seating space and complete delivery route, including doorways, stairs and turns. Confirm overall dimensions and packaging or component sizes. Do not assume a large or modular sofa will fit through every entrance.
Can I customise a sofa’s upholstery or layout?
Selected made-to-order sofas offer options that must be confirmed before purchase. View the Blue Velvet Luxury Sofa and check the exact configuration, fabric, finish and lead time. Available options vary between models.
Are all sofa covers removable or machine washable?
No. Follow the care label and manufacturer’s instructions for the exact upholstery. Do not assume covers zip off or can be washed, steamed or treated with a generic cleaner. For guest sleeping options, browse Sofa Beds.
How long does delivery take, and is assembly included?
Check the selected product’s estimated lead time and confirm delivery for your address before ordering. Delivery dates are estimates unless expressly agreed. Standard delivery is to an accessible front door; room placement, stairs, unpacking and assembly are included only when expressly stated or agreed. Selected furniture assembly may be available by prior arrangement, with the scope and price confirmed first. See our Shipping Policy.
Can I return an online order if I change my mind?
For eligible online purchases, tell us you wish to cancel within 14 calendar days of receiving the goods, then return them within a further 14 days. Reasonable inspection is allowed; unnecessary handling may reduce the refund. Direct change-of-mind return costs are normally yours. Exceptions can apply to genuinely bespoke or personalised goods, but ordering a standard option from a supplier does not automatically make it bespoke. Read our Returns, Refunds & Faulty Goods Policy before ordering.
What warranty applies, and what if an item is faulty?
Our furniture guarantee covers manufacturing defects in materials and workmanship for one year, subject to the Warranty Policy. Any more favourable guarantee expressly agreed for your item will be honoured. Your statutory rights are separate and do not end when a voluntary guarantee expires. Contact returns@sessainteriors.ie for faults or delivery damage. Report damage within 48 hours where possible; this is not a deadline that removes your statutory rights.
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